NJM Insurance Reviews
NJM Insurance has an overall rating of 4.5 based on 97 reviews. Customer feedback on NJM Insurance is mixed: NJM Insurance reviewers highlight positive aspects like affordable rates, excellent customer service, easy online claims process and user-friendly website, which strongly appeal to budget-conscious individuals and families seeking reliable insurance. However, NJM Insurance is often criticized for its limited coverage options, slow claims processing, occasional customer service wait times and lack of local agents.
97 reviews
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How would you rate NJM Insurance?
All NJM Insurance Reviews (97)
yellowswan407
February 22, 2023
"All went well, but there's a catch..."
All went well, but living in New Jersey, hitting a deer is just part of life around here... They handled everything, and my car is back to how it was before that dumb deer jumped in front of me. I'm loving my ride again!
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TerryReed
February 22, 2023
"Rise in Insurance Costs"
So, after I picked up my car 🚗, I got hit with the news that my insurance is going up. Apparently, it’s due to claims from a car I lost and a little fender bender I had. Now, my rates have doubled from what I used to pay—it's wild! Can you check if there's anything that can be done about this?
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silvermeercat174
February 22, 2023
"Marissa's Professionalism Shines Through"
Marissa has shown a high level of professionalism and a business-like approach while managing my situation.
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happymeercat102
February 22, 2023
"Satisfied with NJM Assistance"
Everything about the repair process was handled without a hitch. They kept me updated on how things were going.
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WilmaWalters
February 22, 2023
"A Smooth Experience"
Right from the beginning to the end, all tasks were completed promptly.
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purpleduck732
February 22, 2023
"Life's Unexpected Twists and Turns"
No matter how hard we try, life can throw us some surprises now and then. That's why I've been with this insurance provider for as long as I can recall. The friendly and professional staff really helps make tackling issues a whole lot easier.
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lazyostrich404
February 21, 2023
"Consistent support for policyholders!"
Fantastic service, always ready to assist the policyholder!
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browncat131
February 21, 2023
"Fantastic Shopping Experience"
I had a fantastic shopping experience. The staff were friendly and super helpful.
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whitegoose436
February 21, 2023
"Top-Notch Insurance Provider"
Whenever I've reached out to NJM to submit a claim or adjust my vehicle's coverage, the service has been outstanding. I can't recommend them enough. I've been a customer for more than two decades.
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LeonaJenkins
February 21, 2023
"Super useful and informative..."
Had a really useful and informative chat regarding favorite body shops and whatnot.
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Vivan.Douglas
February 21, 2023
"NJM's Support Was Top-Notch!"
During my time of need, NJM was super helpful and really professional. I had never filed an auto claim before this accident, but they were there to guide me through the process of getting my car fixed completely and on time.
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zanevance11
February 21, 2023
"Customer Service is Top Notch"
The folks on the support team are super helpful. They gather your details and handle everything in a really effective and professional manner!!
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blackbear361
February 21, 2023
"They treated me fairly."
A hit-and-run driver smashed into my car. NJM declared it a total loss, but they let me keep my ride and repair it myself. I just couldn't part with my 2007 Jaguar, a gift for my 50th birthday. Much appreciated! 🙏
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Clarence.Gregory
February 21, 2023
"Claim Process Experience"
It was my first experience with an accident, and Michael really simplified the whole process for me. I didn’t run into any problems at all.
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Travis.Thompson
February 20, 2023
"Friendly NJM agents on the phone..."
I had some smooth dealings with the folks at Enterprise Car Rental and Clifton Collision. The NJM representatives were really polite during our calls.
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